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Phone Support Plans

ExpressDigital is proud to offer the Anytime Access support program. This ultimate customer support plan provides the highest level of service to digital photography customers. The Anytime Access plan offers you all of our resources, be it by phone, fax, website or email and includes:

  • Access to the Anytime Access Support Hotline
  • Comprehensive DARKROOM software technical support
  • Supported hardware (camera, printer and external device) integration support
  • PhotoReflect and Labtricity utilization support
  • Template Workshop support
  • Basic third-party hardware references and contact information
  • Basic network support and third party references and contact information
  • General Windows operating system support

Pricing

  • DARKROOM Core Edition: $345 per year
  • DARKROOM Pro Edition: $495 per year

Buy Now

  • Call 888.584.0089 and purchase Anytime Access over the phone
  • Click here to purchase Anytime Access from the e-Store

Restrictions

  • Anytime Access is not for individuals seeking personalized training. Training is available via authorized dealers and online. Subscribers of the Tips & Tricks monthly email newsletter are notified when a training event has been scheduled or the online training center has been updated. Learn more about the Tips & Tricks newsletter here.

  • The pricing of the Anytime Support Plan has been designed to scale with your business; therefore it is based on the amount of software purchased and, thereby, must be purchased when additional copies of the application are acquired.

  • All Anytime Support Plans run for a period of 12 months, with the “anniversary date” being on the first day of the month following your software purchase.

  • If an Anytime Support Plan is not purchased within 15 days following software registration, or it is not renewed on the 15th day following the anniversary date, the Anytime Support Plan will become inactive and will result in an interruption of service.
 
 


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